Core Concepts
Recruitment & Selection
The process of identifying, attracting, interviewing, and hiring candidates for job openings.
Performance Management
The continuous process of identifying, measuring, and developing employee performance aligned with organizational goals.
Compensation & Benefits
The total rewards package including salary, bonuses, health insurance, retirement plans, and other perks.
Employee Relations
The management of the employment relationship to maintain a positive and productive work environment.
Training & Development
Programs designed to improve employee skills, knowledge, and capabilities.
HR Analytics
The use of data and metrics to make informed decisions about human capital management.
Organizational Development
Planned, organization-wide efforts to increase effectiveness and viability through behavioral science.
Worked Examples & Applications
Maslow's Hierarchy in HR: 1. Physiological (fair wages) → 2. Safety (job security) → 3. Social (team belonging) → 4. Esteem (recognition) → 5. Self-actualization (growth opportunities). Each level must be met before the next motivates.
Balanced Scorecard: A strategic planning tool measuring: Financial (profitability), Customer (satisfaction), Internal Processes (efficiency), Learning & Growth (employee development).
Practice Questions
Q: What is the difference between training and development? A: Training focuses on current job skills. Development prepares employees for future roles and career growth.
Q: What is a KPI in HR? A: Key Performance Indicator — a measurable value that demonstrates how effectively an employee or department achieves key business objectives.